Ruby Fortune Casino Reviews

Ruby Fortune online casino offers users a good collection of gambling games. The operator is targeted at users from Canada. Players are attracted by a high-quality interface, familiar payment systems for depositing and withdrawing winnings, and a well-developed bonus policy. Ruby Fortune Casino Complaints service recognized as the best in the industry by player reviews.

Our Reviews

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Jonas

Hello, I've been here for 7 years, I advised others, many began playing. But something is wrong from the New Year. It started being greedy! This is my favorite casino, I would not like to change it! GUYS, AT LEAST TO THOSE CUSTOMERS WHO HAVE BEEN WITH YOU FOR A LONG TIME, BE MORE LENIENT, BY THE WAY, EVERYTHING IS SUPER?

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About the casino

The official Ruby Fortune casino website belongs to the company “Complete Technologies N. V.”. All information is provided by the Bovive Ltd operator. The services are provided on the basis of license 8048/JAZ2014-044, formalized by the Government of Curacao on October 31, 2017. Its existence allows users to play slot machines at Ruby Fortune safely.

Bonuses and promo codes

The casino offers several welcome bonuses that are available for 30 days after registration.

Welcome package. Within 30 days, the player has the opportunity to activate bonuses, which are given for the first deposits.

No deposit freespins. They are distributed on the official Telegram channel, sent by e-mail, and are awarded for achieving new levels in the loyalty program. The types of video slots that fall under the bonus distribution, as well as the terms for issuing rewards are not known in advance.

Software and slot machines

There are games from such providers as BetSoft, Igrosoft, Belatra, Amatic, and many others. New and popular titles are available on the menu. There are also tabs with slot machines that participate in certain promotions, and slots with jackpots.

In total, there are about 2,700 games in the casino, and each game has a demo version. For convenience, the search by name and filter by providers are also available.

Other Casino products

The online casino provides video poker, roulette, and board games. The collection of titles is relatively small, but there are enough of them to distract from slot machines.

Tournaments. The tournaments are often held on site, in which money, free spins, and other valuable gifts are given away. The terms of participation are different, but in general, it all boils down to playing at certain slot machines and earning points, to pick a winner.

Registration

The newcomer is invited to get one of two gifts right after registration, depending on the amount of the first deposit to the account. You can close the dialog to make a choice later.

It is not possible to withdraw money without identifying the user (regardless of the amount). To avoid issues in the future, it is better to verify the account after registration. To do this, you will need to:

  • specify personal data in your Personal Account;
  • confirm your phone number in an online chat;
  • send a photo of the bank card to the technical support e-mail.

Additionally, the support assistant will request a selfie with a passport in a hand and a sheet of paper on which the date and name of the site are handwritten.

Loyalty program

The VIP loyalty program in the online casino is not developed well enough. There is almost no information about it on the website. You can find out the loyalty program levels in your Personal Account. Promotion to higher levels gives an increased weekly cashback and some bonuses. The XP scale is replenished due to the game activity

The cashback, which the casino returns to users, is up to 21%, depending on the VIP level. For the first two statuses, a daily refund is provided; the rest of the players can receive cashback once a week on Mondays. The minimum refund amount for the first category of players is only 1 CAD, for others — 10 CAD. The refund is made automatically at 03:00. Not only the percentage of cashback depends on the level in the loyalty program, but also its wager and the required deposit. The refund is provided as an activating bonus, so the replenishment of the account for a certain amount is required: The exception is players with the status of Guest 1 and Guest 2, who do not need to make a deposit.

Support Service

The technical support service at the casino is very high quality. Operators respond to players in the chat 24/7, by e-mail or Telegram. A phone number is also available for direct communication with specialists. They communicate with clients only in English and give detailed answers to the questions, related to gameplay, the bonus program, or other game aspects.

Advantages and disadvantages.

Get in Touch

Contacts

8 Lorne Street, Te Aro, Wellington 6011, New Zealand